Assistant Manager – Mobile Banking – Huxley Banking & Financial Services
Huxley Associates MENA have registered a new position which we wanted to inform you about.
My client, a reputable and the largest bank in Dubai, UAE is looking to hire Assistant Manager, Mobile Banking to be based in Dubai, UAE
Job Title: Assistant Manager, Mobile Banking Urgency
High Salary: Attractive and Competitive (Tax Free + Benefits)
Location: Dubai, UAE
The Multichannel & CRM unit (MCM) responsible for developing and managing all direct/digital channels and related frontend platforms across all retail banking distribution channels, ensuring convenient access, high availability and consistency of information amongst them.
These channels include Online, Mobile, and SMS, ATMS/CDMS, Call Centre Inbound, IVR and e-Statements, however, for this role the major focus will be on ONLINE BANKING – CHANNEL MANAGEMENT and generating revenues via those online banking channels.
Responsible for the design and development of project requirements for mobile banking projects in sync with best practices and latest innovative solutions all around the world.
Responsible for the design and development of projects for different mobile operating systems including iOS, Android, Blackberry OS, Linux Based OS, Windows 8 & above and mobile web in sync with best practices and latest innovative solutions all around the world.
Responsible for the design and development of project requirements for SMS services and notifications projects in sync with best practices and latest innovative solutions all around the world.
Responsible for creating Direct Banking Services through mobile applications.
Responsible for doing business analyses and understanding the requirements to convert into IT analysis within the different project management methodologies. (Waterfall, Agile, Scrum approaches)
Collaborate with IT developers, legal & business stakeholders to drive the solution through to delivery
Ensure projects are deployed with the highest quality within the given time and budget based on expectations set
To continuously seek for new ways to attract customers, innovative services and process improvements.
Initiate, coordinate with the group involved in the process to ensure that the processes are being executed and attain the business process objectives.
Preparing the test scripts and UAT’s requirements for the mobile projects, Complete UAT and get it signed off.
Keep projects under continuous review to identify gaps and risks and develop appropriate contingency plans
Liaise with IT, external vendor (if any), testing resources, and service level agreements.
Provide product documentation and training to call center and branches, and serve as the subject matter expert concerning the designated product and/or product line.
Take an active role along with the mobile banking manager and team in developing marketing campaigns for new service introductions or new payment partners launch or post-implementation go-live requirements
Keep updated with the latest technology initiatives to create new potential business opportunities in the mobile payments area and enhance the abilities of current services.
Seek for potential partnerships and project opportunities to distribute mobile payment solutions of the bank with the 3rd party solution providers or merchants.
To work closely with different business lines, including products, segments, distribution, marketing and other support units
To liaise with different external parties as and when required in alignment with business strategy
To contribute to improve the penetration of mobile payment services in line with departmental targets
The candidate should have a high motivation, good follow up skills for multiple tasks handled by various team
|Job Location:||Dubai, United Arab Emirates|