AV ENGINEER – JAMS HR Solutions
# Deliver an exceptional on-boarding experience to each implementing customer that result in a rapid implementation effort and a satisfied client. # Develop, maintain, and manage the individual project plan for each client implementation, providing a framework for the proactive and successful management of issues, risks and deliverable. # Relentlessly communicate with Client Service Managers, Client Executives, and other internal stakeholders in order to ensure visibility to project status and issues. # Provide equally-effective phone and email communication to customers, coordinating regular status calls and other activities necessary to motivate and encourage client staff toward project conclusion. # Provide subject matter expertise regarding the product set being implemented and the industry issues relevant to the business domain. Consult with client staff regarding implementation and system configuration “best practices” that will result in the optimal outcome for their institution. # Maintain current knowledge regarding product features, issues, and forthcoming enhancements, and apply this knowledge in the context of advising and managing the client through the implementation process. # Professionally execute site visits as prescribed by the specific product implementation methodology.Apply for this job.