Careers Re: Opening for IT Helpdesk Professional – Raqmiyin Abu Dhabi
We have urgent opening for Arabic IT Helpdesk professional, please find the details below – About the Company: Raqmiyat is an associate of Al Ghurair Group of Companies -UAE, which has been one of the leading IT Services & Staff augmentation companies in the UAE for the last 25 years. Raqmiyat is headquartered in UAE & has 3 offices in Dubai, Abu Dhabi & Ras Al Khaimah with its Software Development Centers in Deira, Dubai with an Offshore Development Center in Chennai, INDIA. Raqmiyat has its fully-owned office and development center with excellent facilities in Chennai to cater the needs of IT Consulting & software development. Allow us to power your winning team. Our Company Website is www.raqmiyat.com . Job Location : Abudhabi, UAE Job Description: Level 1 • Provide helpdesk support and resolve problems to the end user’s satisfaction • Good exposure in Ticketing tool. • Monitor and respond quickly and effectively to requests received through the IT helpdesk • Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority. • Answer all the helpdesk calls and route the call to the appropriate team for next level escalation. Please confirm and share your Updated profile and the latest Photograph along with the following details. Total Exp: Relevant Exp(IT Helpdesk): Current Company: Current Location: Current Salary: Expected Salary: Notice Period: How soon can you join once been offered : Passport Validity: Best Regards, Gayaz.
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