Collection Officer – Executive Solutions
To follow up and collect on all overdue, delinquent (over credit limit cards) customers.
•Meets Targets set on flow and delinquency rates.
•Act on Collection Reports initiated by Supervisor after his review and comments.
•Handle number of calls/contact (as per department set targets) & follow-up on customer’s commitment to pay.
•Identify un-contactable/skip customers and redirect these for filed visits.
•Send collection standard letters /SMS/Emails to un-contactable customers.
•Prepare daily / weekly progress report (daily performance tracker).
•Provide team leader / Asst Manager with feedback on :
Any other important information which will help streamlines the process & reduces credit risk.
•Adherence to queuing strategy.
•Undertake any other duties as required by the division from time to time
|Job Location:||United Arab Emirates|
|Company Industry:||Finance/Economics; Banking|
|Career Level:||Mid Career|