Customer Consultant – Servicing (Emirati Only – Friends Provident International Limited

Job Listing No: 9740000

Customer Consultant – Servicing      (Emirati Only – Friends Provident International Limited

Handle incoming enquiries and servicing issues on policy servicing matters
Handle policy servicing transactions – screening of policy servicing requests, follow up on outstanding requirements, prepare endorsement (if any) and notice to policyholders, perform quality check and maintain record of policy servicing transactions.
Service Standard Commitment – assist to achieve the required service standard for policy servicing and claims.
Perform any ad-hoc projects/tasks as assigned.
Ensure regulatory requirements are adhered to (including TCF, DPA and Group Data requirements

Problem investigation
Working towards becoming fully skilled in all Policy Servicing functions

Increase daily productivity in line with career progression whilst also ensuring quality standards are maintained

Perform any ad-hoc projects/tasks as assigned.
Participate in user acceptance testing where applicable.
Problem investigation
Build strong relationships with the sales and relationship consultants
Identify continuous improvement ideas to improve customer/distribution channel experience and process efficiency

 

Job Details

Posted Date:2018-06-13
Job Location:Dubai, United Arab Emirates
Job Role:Customer Service and Call Center
Company Industry:Insurance

Preferred Candidate

Career Level:Mid Career
Nationality:United Arab Emirates
Degree:Diploma

Apply for this job.




ADVERTISEMENTS



Similar Jobs For "Customer Consultant – Servicing (Emirati Only – Friends Provident International Limited"



 Jobs by Indeed job search

Sales Executive

Company: iQuest Consultants
Location: Sharjah
Sell products to customers, gather referrals, networking and explore new markets. Collect payments and do the necessary follow ups according to customer aging... To apply for this job vacancy in iQuest Consultants you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 5 hours ago

Sales Executive - Orbit Logistics

Company: Ultiwise Management Consultants FZE
Location: Dubai
€¢ Secure new customers and maintain existing customers. €¢ Prepare reports on market prospects, trends and customer performance.... To apply for this job vacancy in Ultiwise Management Consultants FZE you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 3 hours ago

Sales Promoter (KIOSK) & Team Leader (Sales)

Company: Agile Consultants FZE
Location: Ras al-Khaimah
Suggest specific product purchases to meet customers needs. Identify interest and understand customer needs and requirements.... To apply for this job vacancy in Agile Consultants FZE you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 3 hours ago

SAP MM/SD Functional Consultant

Company: Utopia Global
Location: UAE
Role:Functional Outside Consultant. SAP MM/SD Functional Consultant. 8-10 years of experience working as an SAP MM/SD Functional Consultant.... To apply for this job vacancy in Utopia Global you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 5 hours ago

SAP PP & QM Functional Consultant

Company: Utopia Global
Location: UAE
Role:Functional Outside Consultant. Needs a strong functional Consultant who can support Data Migration Consultants in mapping activities with more... To apply for this job vacancy in Utopia Global you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 5 hours ago






Note: This job listing with titled "Customer Consultant – Servicing (Emirati Only – Friends Provident International Limited" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.