Customer Consultant – Servicing (Emirati Only – Friends Provident International Limited

Job Listing No: 9740000

Customer Consultant – Servicing      (Emirati Only – Friends Provident International Limited

Handle incoming enquiries and servicing issues on policy servicing matters
Handle policy servicing transactions – screening of policy servicing requests, follow up on outstanding requirements, prepare endorsement (if any) and notice to policyholders, perform quality check and maintain record of policy servicing transactions.
Service Standard Commitment – assist to achieve the required service standard for policy servicing and claims.
Perform any ad-hoc projects/tasks as assigned.
Ensure regulatory requirements are adhered to (including TCF, DPA and Group Data requirements

Problem investigation
Working towards becoming fully skilled in all Policy Servicing functions

Increase daily productivity in line with career progression whilst also ensuring quality standards are maintained

Perform any ad-hoc projects/tasks as assigned.
Participate in user acceptance testing where applicable.
Problem investigation
Build strong relationships with the sales and relationship consultants
Identify continuous improvement ideas to improve customer/distribution channel experience and process efficiency

 

Job Details

Posted Date:2018-06-13
Job Location:Dubai, United Arab Emirates
Job Role:Customer Service and Call Center
Company Industry:Insurance

Preferred Candidate

Career Level:Mid Career
Nationality:United Arab Emirates
Degree:Diploma

Apply for this job.




ADVERTISEMENTS



Similar Jobs For "Customer Consultant – Servicing (Emirati Only – Friends Provident International Limited"



 Jobs by Indeed job search

Business Development Manager (m/f)

Company: Departer - The German Headhunter
Location: Dubai
Develop and maintain relationships with developers, contracts and consultants. Ensure work procedures are followed in accordance with company and customer... To apply for this job vacancy in Departer - The German Headhunter you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 2 hours ago

Area Technical Manager

Company: H.B. Fuller
Location: Dubai
Level of customer attrition. Customer related technical work or equivalent experience. Number of New Specifications created with Consultants and Clients.... To apply for this job vacancy in H.B. Fuller you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 3 hours ago

Pre-Sales Professional

Company: Zaloni Inc
Location: Dubai
To set the stage for successful implementations, you will assist customers with initial product evaluations and share relevant customer success stories.... To apply for this job vacancy in Zaloni Inc you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 6 hours ago

Technical Cyber Security Sales Specialist

Company: Fortify Experts
Location: Dubai
Lead pre- and post-sales technical customer support. Technical consultant for internal and channel partner sales teams to answer/respond to technical questions... To apply for this job vacancy in Fortify Experts you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 9 hours ago

Sales Consultant

Company: Al-Futtaim
Location: Dubai
You must have knowledge of principles and processes for providing customer and personal services, this includes customer needs assessment, meeting quality... To apply for this job vacancy in Al-Futtaim you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 13 hours ago






Note: This job listing with titled "Customer Consultant – Servicing (Emirati Only – Friends Provident International Limited" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.