Customer Service Advisor

Job Listing No: 9740000

Customer Service Advisor

Abu Dhabi – Receive and process customer requests, enquiries and address complaints by providing excellent customer service, to increase customer satisfaction and ensure smooth running of operations at the airport. JOB RESPONSIBILITIES Policies and procedures Follow all relevant policies, procedures and instructions so that work is carried out in a controlled and consistent manner Day-to-Day Operations Follow the day-to-day operations related to own jobs to ensure continuity of work is reviewed at several steps along the way for accuracy Safety, Quality & Environment Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment SPECIFIC RESPONSIBILITIES Perform a wide range of airport services (e.g. guest / baggage handling, check in and boarding operations, tickets and boarding passes screening) to ensure high quality services are delivered to all guests in compliance with safety, quality and operational objectives … – Permanent – Full-time

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