Customer Service Officer – UAE National | Mark Williams

Job Listing No: 9740000

Customer Service Officer – UAE National | Mark Williams

Mark Williams – United Arab Emirates – Our client, a semi-government entity in Dubai is seeking to hire a junior Customer Relationship Officer/reception for their busy department. The main responsibilities include attending to clients calls, being in charge of the reception area and providing administrative support in order to ensure that services are provided in an effective manner. – Ensuring mail communications are distributed to the concerned departments – Implement and follow up company management system, process, policies and procedures – Maintain reception area – Organizing vacation leave for approval to provide replacement staff – Providing support service to the team in relation to meeting customers’ needs and customer satisfaction – Weekly circulation of updates via emails – Ensure any other promotional activities are posted and properly announced – Maintain daily/weekly time sheet REQUIREMENTS Special/Additional Qualification: – MS Office advance knowledge and IT savvy – Fluent English and native … – Permanent – Full-time

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