Fieldwork Coordinator – Teknip Technologies Private Limited in Dubai
Briefing shoppers on individual client program scenarios ? Recruiting for a specific areas and/or client projects ? Contacting (by email and/or phone) and matching Mystery Shopper’s to available assignments ? Monitoring the status of assigned mystery shopping assignments ? Resolve shopper concerns and problems competently ? Explaining the role and expectations of mystery shopping ? Carry out quality control checks ? Monitor and supervise fieldwork ? Communicate relevant information accurately and in a timely manner
? 3+ years of experience in a similar role (Mystery Shopping Scheduling or Field Recruitment experience) ? University Degree ? Must be detail oriented and have excellent organizational and follow up skills ? PC computing and advanced internet experience necessary ? Microsoft Office Suite (word and excel) ? Excellent communication skills (verbal and written) ? Able to work effectively as a Team player with remote scheduling staff ? Ability to perform and meet urgent deadlines ? Ability to multi-task and perform well under pressure ? Attention to detail, follow through and initiative ? Flexible Schedule (working off hours and weekends when necessary) ? Arabic / English – Source from NaurikiGulf UAEApply for this job.