Head Barrista / Café Manager

Job Listing No: 9740000

Head Barrista / Café Manager

What Can You Expect at Flip Out Dubai?
•An opportunity to be part of a revolutionary new indoor sports & recreational facility in Dubai.
•Multiple concepts from around the world all under one GIANT roof – a one of its kindentertainment center
•A burgeoning International brand with Facilities all over the world.
•Work with a diverse group of passionate people obsessed with providing our customers with theabsolute best experience in a fast-paced and dynamic environment
•An Opportunity to be part of the next BIG THING in Dubai!
•Be a part of the Flip Out family and become a part of the Flip Out Culture delivering anexceptional customer experience at the first of its kind venue in Dubai
Position Description:
As the Head Barrista at Flip Out Dubai, you will be in charge of our customers experience at our premium café located within the premises of the Facility.
You, along with your team mates, will be in charge of greeting our customers and assisting them with their food and beverage needs after a session at our trampoline and non-trampoline based attractions.
Equally as important are mums and dads who just want to unwind at our café with a cup of our specialty coffee while their kids jump.
Your helpful nature will instantly make our customers feel welcome and part of the Flip Out family while using your personality and interpersonal skills to ensure customers have a fantastic experience in absolutely every aspect of our facility!
Flipping between tasks, you will offer unparalleled service to all our customers, ensuring the cafe appears clean, neat and tidy at all times
Your fantastic organizational skills and attention to detail will ensure that all aspects of the Flip Out experience are provided in a timely manner to our customers.
Your responsibilities will include:
•Designing and structuring Flip Out’s specialty coffee menu as well assisting in sourcing theingredients required
•Serving our customers with a premium experience in addition to the coffee, which includesinteracting with customers as well as serving food and other items available at the café
•Managing the operations of the café in conjunction with the General Manager of the Facility
•Working with the General Manager to ensure the logistics and sourcing of all food and beveragerelated items, for both the café as well as birthday parties, continues without any issue and thatthe café is always appropriately stocked
•Provide quick, friendly and personal service by initiating dialogue and developing a rapport withcustomers
•Respond appropriately to customer concerns and report to the General Manager with thecustomer’s feedback
•Processing transactions through the POS
•Communicate with co-workers & management to solve problems and improve quality & service
•Assist in the opening and/or closing of the café on a daily basis
•Initiates suggestive selling and sampling of products via initiative to improve specialty coffee andoverall menu of items at café over time
•Adhere to the daily clean and deep cleaning schedule
•Ensure safe and proper usage of equipment
Note: While the Head Barrista role is interchangeable with a Café Manager, positions are also available just for Barrista’s as well.
About Us:
Australia’s first, largest and premier Trampoline Park operator has landed in Dubai with the largest trampoline park in the Middle East!
Flip Out® is all about having fun with your mates…
…It’s about uninhibited laughter, adrenaline-pumping play and the exhilaration of being air-born
Flip Out® is about getting healthy and active…without slaving away in a gym
Dozens of trampolines, all connected to create one giant trampoline that literally allows you to jump or flip off the walls…
Our philosophy at Flip Out® Trampoline Arena is to provide a safe, fun and healthy activity that people of all ages can enjoy. When patrons step inside a Flip Out® arena, they are transported to another world that is filled with adrenaline, extreme fun and laughter.
Kids and adults alike can play, be free and enjoy their time together, all the while improving their physical fitness – they become a member of the Flip Out® family in their first visit.
Staff members welcome them with open arms and treat them like friends they have known forever.
Flip Out Dubai will offer its customers the widest variety of Trampoline based attractions anywhere in the world along with non-trampoline based attractions the likes of which Dubai has never witnessed before!
We are an Experience…. We are a Phenomenon ….We are a Culture….
….We are Flip Out®

Job Details

Date Posted:2016-01-23
Job Location:Dubai, United Arab Emirates
Job Role:Other
Company Industry:Other

Preferred Candidate

Career Level:Mid Career

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