Helpdesk Support Engineer (UAE Residents Only)

Job Listing No: 9740000

Helpdesk Support Engineer (UAE Residents Only)

Accountability / Responsibilities

  • Provide help desk support and resolve problems to the end user’s satisfaction
  • Monitor and respond quickly and effectively to requests received through the IT help desk
  • Monitor Service Desk for tickets assigned to the line and process first-in first-out based on priority
  • Modify configurations, utilities, software default settings, etc. for the local workstation
  • Assist with on boarding of new users
  • Report issues to the Service Desk for escalation
  • Responsible for Help-desk support/Dealing with various Customer issues
  • Track of Service Tickets on Service Desk
  • Responsible for Operating on Active Directory
  • Maintain various data-bases of the IT/Communication Department
  • Basic trouble-shooting of IT/Communication issues on & off – sites
  • Responsible for maintenance of Documentation of IT/Communications Department

Qualification

  • Excellent experience in using remote desktop utilities in troubleshooting and resolving users’ problems
  • Excellent experience in diagnosing and solving computer related problems (hardware, software, applications)
  • Excellent experience in installing, supporting and troubleshooting Windows Microsoft Office latest releases
  • Excellent client configuration of networking and Microsoft Outlook
  • Experience in remote control tools

Job Details

Posted Date:2018-10-11
Job Location:Dubai, United Arab Emirates
Job Role:Information Technology
Company Industry:Information Technology
Monthly Salary:US $1,500

Preferred Candidate

Career Level:Entry Level
Nationality:United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen
Degree:Bachelor’s degree

Apply for this job.




ADVERTISEMENTS



Similar Jobs For "Helpdesk Support Engineer (UAE Residents Only)"



 Jobs by Indeed job search

IT SALES EXECUTIVES (Male, Living In UAE)

Company: TLS IT Solutions DMCC
Location: Dubai
We offer our clients a full helpdesk network support workstation and server maintenance as required or at a fixed cost as part of our managed services.... To apply for this job vacancy in TLS IT Solutions DMCC you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago

Urgent : IBM Integration Bus Developer for UAE

Company: Vamsystems
Location: Dubai
Provide technical support for all the middleware environments. Work with Support and Development teams to understand the issues.... To apply for this job vacancy in Vamsystems you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago

IT Support Specialist - Arabic Speaker

Company: Executive Solutions ME
Location: Abu Dhabi
Fill in support tickets and change requests, and record all incident into online helpdesk system. All solved or not solved cases should be entered into online... To apply for this job vacancy in Executive Solutions ME you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 3 hours ago

Desktop Support Engineer

Company: Innovations Direct Employment Services LLC
Location: Dubai
Handle daily technical support activities on desktop support. Helpdesk Software – any of helpdesk management software like remedy / service now / Manage engine... To apply for this job vacancy in Innovations Direct Employment Services LLC you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 11 hours ago

CAFM Team Leader

Company: Serco
Location: Abu Dhabi
Business continuity and Disaster recovery support. Basic troubleshooting to provide Level 1 support. To coordinate with client's IT for Level 2 support.... To apply for this job vacancy in Serco you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 23 hours ago






Note: This job listing with titled "Helpdesk Support Engineer (UAE Residents Only)" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.