IT Support Executive – Arabic Speakers Only

Job Listing No: 9740000

IT Support Executive – Arabic Speakers Only

Dubai – POS: To ensure 100% uptime of all Point of Sale systems and peripherals at all sites within UAE. Liaise with POS vendors to ensure faulty units are serviced and adequate spares are available at the sites. Assist in creating due support / process manuals required for the POS users. IT operations & support: To perform weekly site visits for auditing the health of the I.T systems and maintain status reports duly acknowledged by Cinema management. Provide support to HO and management users for smooth operations of their I.T equipment. Maintain and update the I.T hardware and software inventory lists. Anti-Virus update management for end user devices. To provide Tier 1 support on application issues. Ensure the deployment of windows patch updates and managing backup schedules Support and resolve desktop and application issues within SLA terms. Assist in creating training and support manuals for branch offices and end users. Ensure adequate supply of spares. Ensure adheren… – Permanent – Full-time

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