Manager Business & Customer Technologies

Job Listing No: 9740000

Manager Business & Customer Technologies

Our client, leading multinational logistics company is currently seeking to recruit a Manager Business & Customer Technologies
Job Purpose Statement
Plans, develops & manages business, customer & GSP related technologies for an assigned district ensuring compliance with all local, global & company’s regulatory, security & technical standards. Provides optimum business support & continuity whilst fully meeting customer needs/expectations by offering replicable & robust solutions/services.
Key Accountabilities
• Uses appropriate processes & tools (competency models, PBO/PR processes, development programmes etc) to recruit, develop, manage the performance (setting expectations, coaching, variety of people issues etc), of a diverse cultural & professional workforce ensuring they have the capabilities to deliver results relating to business & customer technology.
• Provides input to the development of effective strategies & tactics, by providing expertise relating to potential IT solutions (FDX connector, SPOA, S3, etc) that best meet the needs of the business, Customers & GSPs. Develops & implements effective development, deployment & project plans to ensure achievement of approved goals & objectives of both short & medium term. Defines & recommends the resources needed to ensure delivery of the required results.
• Uses structured processes & methodologies to effectively manage & control the development & implementation of diverse IT business, Customer & GSP initiatives within the assigned district (integrated CT solutions, new facility openings, VoIP, S3, DimWeight, etc). Leads the implementation process by ensuring appropriate research, design, development, deployment & configuration of approved solutions/programmes, achieving compliance with required technical, business & legal standards. Includes determining the optimal use of internal & external resources.
• Manages multiple vendor contracts for high value, business critical projects/services/products. Establishes required vendor performance expectations & standards & manages these in accordance with the contractual conditions. As needed identifies & recommends new vendors & participates in the selection/negotiation process in conjunction with Legal & Procurement.
• Manages & controls the provision of effective maintenance & support services relating to all aspect of IT business, Customer & GSP related technologies (applications, hardware, network, communications etc) ensuring optimal business continuity & Customer satisfaction. This includes planned & re-active support for both internal & external functions relating to both EMEA & local initiatives & implementation of appropriate preventative programmes. Supports the external Customer & GSPs by providing a pro-active Customer care programme that ensures their ongoing satisfaction with the automation solution & anticipates possible improvement opportunities.
• Leads the implementation of business & technical standards & methodologies relating to processes, procedures & technologies, for business, Customer & GSP IT, legal & information security requirements (SOX, Infosec, EU competition law etc). Includes adapting solutions as needed to take account of local legislation. Ensures ongoing compliance through the use of appropriate monitoring, measurement & reporting tools.

Job Details

Date Posted:2015-12-08
Job Location:Dubai, United Arab Emirates
Job Role:Technology/IT
Company Industry:Distributions and Logistics

Preferred Candidate

Career Level:Management

Apply Now

Jobs in UAE
Technology/IT Jobs in UAE

Search All Jobs

Apply for this job.




ADVERTISEMENTS



Similar Jobs For "Manager Business & Customer Technologies"



 Jobs by Indeed job search

Analytics Manager

Company: Uber
Location: Dubai
We combine our unique skillset (strategy, business intelligence, data analytics, automation) to answer some of the hardest question facing our business, build... To apply for this job vacancy in Uber you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 3 hours ago

Communications Manager, MENA/Turkey

Company: Facebook
Location: Dubai
Provide mentorship and support for business leaders. Proactively identify and pitch stories that showcase Facebook's culture and business.... To apply for this job vacancy in Facebook you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 5 hours ago

Global Trade Controls Leader for Middle East, North Africa and Turkey (MENAT) and India

Company: BOEING
Location: Dubai
Demonstrated business acumen and history of delivering results in a business environment. Leading Global Trade Controls managers and staff supporting Boeing... To apply for this job vacancy in BOEING you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 3 hours ago

Store Manager, Dubai

Company: Bulgari
Location: Dubai
Knows how businesses work; Be aware of the local market and business environment including competitors' business activities and market trends and share relevant... To apply for this job vacancy in Bulgari you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 2 hours ago

Account Manager

Company: APCO Worldwide
Location: Dubai
Account Manager - Key Competencies:. In the Middle East, APCO works with leading businesses and government entities on strategic communication mandates.... To apply for this job vacancy in APCO Worldwide you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 5 hours ago






Note: This job listing with titled "Manager Business & Customer Technologies" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.