Manager Business Processes & Policies | Etisalat

Job Listing No: 9740000

Manager Business Processes & Policies | Etisalat

Etisalat – UAE – United Arab Emirates – The role is based in Abu Dhabi within Corporate Governance Department, the candidates will be accountable for defining and designing corporate business processes that spans over many teams/units, also define and establish appropriate measures, KPIs and OLAs to measure the process maturity and efficiency in term of quality of service and process compliance level as per the approved corporate process. Moreover, the candidate shall be responsible to define the standard operating procedures (SOP) and the workflows for the teams involved in the end-to-end process. Total remuneration would range from AED 18K ~ AED 23K, and is reliant on years of experience, education and professional certification. The function, also handles quality assurance aspects such as Internal Audits, Reporting and periodic Health Checks to ensure standardization of process implementation and controls across the organization. Duties & Responsibilities: – To design and map corporate process, specify the process … – Permanent – Full-time

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