Network Engineer – Entry (6 Months Contract) – Injazat Data Systems

Job Listing No: 9740000

Network Engineer – Entry (6 Months Contract) – Injazat Data Systems

 Identifies, analyses, and drives problems to resolution, handling small to intermediate
issues simultaneously while effectively communicating and engaging high level technical
peers.
 Assists in testing, adjusting, and installing equipment as requested.
 Adheres to the agreed event management notification and escalation procedures.
 Configures, integrates and regularly maintains network solutions.
 Understand and support provisioned SLA services, this includes meeting response,
resolution, reporting, and RCA timelines.
 Assists peers and utilises software and hardware tools to identify and diagnose
problems and factors affecting network performance.
 Applies ITIL framework, close Problem records within defined timeline threshold to
minimize impact on client / outage.
 Prepares and maintains technical documentation to guide network users and to assist with
the on-going operation, maintenance, and development of the network.
 Executes troubleshooting methodology and root-cause analysis to resolve incidents and
service requests.
 Acts as a Tier I focal point to resolve all breaks/fixes and service degradation issues.
 Coordinates problem resolution, creates problem record and determines severity and
prioritization classification.
 Identifies/associates related incidents, Identifies/applies corrective actions, Initiates
request for change (RFC) record, and manages incidents to resolution.
 Provide timely and freq

Job Details

Posted Date:2018-08-09
Job Location:Abu Dhabi, United Arab Emirates
Job Role:Information Technology
Company Industry:Information Technology
Monthly Salary:US $3,000

Preferred Candidate

Career Level:Entry Level
Degree:Bachelor’s degree

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