Network Engineer – Entry (6 Months Contract) – Injazat Data Systems
Identifies, analyses, and drives problems to resolution, handling small to intermediate
issues simultaneously while effectively communicating and engaging high level technical
Assists in testing, adjusting, and installing equipment as requested.
Adheres to the agreed event management notification and escalation procedures.
Configures, integrates and regularly maintains network solutions.
Understand and support provisioned SLA services, this includes meeting response,
resolution, reporting, and RCA timelines.
Assists peers and utilises software and hardware tools to identify and diagnose
problems and factors affecting network performance.
Applies ITIL framework, close Problem records within defined timeline threshold to
minimize impact on client / outage.
Prepares and maintains technical documentation to guide network users and to assist with
the on-going operation, maintenance, and development of the network.
Executes troubleshooting methodology and root-cause analysis to resolve incidents and
Acts as a Tier I focal point to resolve all breaks/fixes and service degradation issues.
Coordinates problem resolution, creates problem record and determines severity and
Identifies/associates related incidents, Identifies/applies corrective actions, Initiates
request for change (RFC) record, and manages incidents to resolution.
Provide timely and freq
|Job Location:||Abu Dhabi, United Arab Emirates|
|Job Role:||Information Technology|
|Company Industry:||Information Technology|
|Monthly Salary:||US $3,000|
|Career Level:||Entry Level|