Relationship Manager (UAE Nationals only) – ADCB Abu Dhabi Commercial Bank

Job Listing No: 9710000

Relationship Manager (UAE Nationals only) – ADCB Abu Dhabi Commercial Bank

JOB PURPOSE

To acquire new and manage existing client relationships by identifying selling and cross-selling opportunities through the daily analysis and interactions made with clients in order to deliver the targeted growth for assigned area in line with the business plan

KEY WORKING RELATIONSHIPS:

– Line Manager: To receive instructions/guidance and provide updates

– WBG Colleagues: To provide and receive support

– External Clients: To acquire new and manage existing clients

– Department Head: To provide updates/receive guidance

– FINANCIALS MANAGED (if any) : Asset growth per month

Fee revenue growth as a percentage of the portfolio allocated

Primary account penetration as a % of overall portfolio

Cross sell ratio

ACCOUNTABILITIES

New Client Acquisition

Acquire new clients; complete financial analysis and submit accurate credit applications to ensure an excellent on-boarding experience; achieve assigned targets and secure profitable business transactions

Portfolio Management: Offer new solutions, enroll clients for alternate channels and value added services, based on the requirements of the client, to increase transaction volumes and grow the assigned portfolio

.

Reporting: Build and maintain a dossier for each client detailing a 360 degree view to ensure current and future needs are captured

Risk Management: Conduct client visits to understand and report on risk profile and highlight/update approving authorities with any changes in risk profile

Customer Service: Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Self-Management: Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximize own contribution to business performance

Policies, Processes, Systems and Procedures

Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

Job Details

Date Posted:2017-02-23
Job Location:Dubai, United Arab Emirates
Job Role:Accounting and Auditing
Company Industry:Banking

Preferred Candidate

Career Level:Entry Level
Nationality:United Arab Emirates

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