Retail Operations Executive
Handle the day to
day retail operations and tenant relations of assigned property or portfolio
through the coordination of tenant requests and administration of property
services. Serve as the primary daily contact for tenant services. Monitor
the general upkeep and condition of the assigned property or portfolio.
Maximise store leasing occupancy with minimal
Meet prospective and current tenants to deal with any
issues or queries relating to renting the property – ensuring Customer
Provide high quality of customer service and take an
active role in the tenant retention program
Ability to analysis tenants performance with footfall
and sales information’s
Respond promptly to all enquiries, either by email or
Carry out regular property inspections and report it
to the Property Operation Manager
Facilitate issuance of Tawtheeq (authority leasing
contract) for tenant’s that needs their yearly Tawtheeq renewed.
Escalate any rent discount requests and obtains
approvals as per the policy.
Communicate the lease details to tenant and liaise
with Finance and Accounts department for the lease payments.
Prepare a copy of standard lease agreement and get it
signed by the tenant.
Retain the copy of signed lease agreement in the
records together with current tenant’s documents.
Arrange for joint tenant inspections to ensure quality
of maintenance is adhered.
Prepare the list of contracts expiring in the next
three months and forward notices to tenants for either renewal or cancellation
per the policy.
Notifies Maintenance department for the inspection
dates for the cancelled /breached lease agreements.
Prepare a clearance letter and obtains approval as per
Evaluate the break of lease terms and obtains further
approval/rejection as per the policy.
Obtain and Maintains up-to-date tenants documents in
the tenant file with hard copies of the all documents generated during the
Updates the residential wait list database with
clients’ details and contacts them when required properties become available.
Co-ordinate with the Maintenance section for all
maintenance related queries and monitor work permit process and track sheet.
Ensure all the information in Oracle is accurate and
any other relevant task as directed by Property Operation Manager.
|Job Location:||Abu Dhabi, United Arab Emirates|
|Company Industry:||Facilities Management; Real Estate|
|Monthly Salary:||US $3,000|
|Career Level:||Mid Career|