Ride Operators – Accel HR Consulting in Abu Dhabi , Dubai
Job Title Ride Operator Job Purpose: (The Fun Entertainment Centre) FEC Ride Operator ensures very good knowledge of the Rides Operating Systems along with the Health & Safety actions required to accommodate the customer’s satisfaction. Primary Duties and Responsibilities: 1. Operate mechanical riding devices effectively. 2. Advise riders to fasted seat belts and inform about other safety precautions. 3. Ensure that the whole area which is involved in the use of the amusement rides and device is kept tidy and clean, without grease, oil, water or objects and materials that might be of hindrance or danger. 4. Ensure that possible routes of escape are perfectly free. 5. Inspect riding devices for any malfunctions before opening to public. 6. Ensure that all patrons are safely seated and safety belts and bars are secure before starting the ride. 7. Provide excellent services and ensure customer satisfaction. 8. Monitor and report unsafe conditions to Manager promptly. 9. Respond to emergency situations effectively and report any collisions and accidents to Manager in a timely manner. 10. Check the Readers if they are in proper working order and if not, inform IT. 11. Consistently follows the Personal Hygiene and Grooming standards. 12. Full compliance with quality, Health & Safety policy and procedures including related emergency Evacuation routes of the site. Qualifications Education Secondary school diploma or equivalent. Experience Progressive experience of Two (2) years in Customer Service Knowledge, skills and abilities – Customer Service Skills. – Good English language skills, – Ability to acknowledge and respond to guest feedback adequately. – Organization and prioritization skills.
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