Senior Associate – Workforce Services – Expo2020 Dubai

Job Listing No: 9740000

Senior Associate – Workforce Services – Expo2020 Dubai

The Senior Associate – Workforce Services is responsible for assisting with the processing and maintenance of all Workforce in the Workforce Management System. This role plays an essential part in each step of the Volunteer Journey and the scheduling and rostering of the Event Workforce; with over 30,000 Workforce (mostly Volunteers).

Main resposibilities for this role include: 

– Help ensure all Workforce journey processes and policies are followed by Functional Areas, as well as assisting with system development of the Workforce Management System modules including assignments, role offers and scheduling/rostering;

– Assist with the streamlining of workforce processes in an efficient manner, to deliver an exceptional experience for every workforce member (particularly the volunteer workforce);

– Work alongside with the Volunteer, Training, Uniforms and Workforce Planning and Operations teams to help ensure policies, procedures, timeframes, are adhered to and support the gathering of information necessary for the dissemination of event offers and invitations;

– Assist with the development of tools, templates, and training for Functional Areas to assist managing the Assignments and Scheduling & Rostering of Volunteers and Paid Staff at Event Time;

– Play a role in the building and publishing of Training and Uniform invites;

– Contribute to the testing and maintenance of information in the Assignments and Scheduling system and completing large volumes of data entry;

– Management of high volumes of data input;

– Work closely with Workforce Systems to assist with the testing and implementation of all phases in the Workforce Journey;

Job Details

Posted Date:2019-05-23
Job Location:Dubai, United Arab Emirates
Job Role:Other
Company Industry:Other

Preferred Candidate

Degree:Bachelor’s degree

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