Service Management Consultant

Job Listing No: 9740000

Service Management Consultant

ICT Company – United Arab Emirates – Service Management Consultant [Description] Contract duration: 12 months Salary: Market competitive in QAR Experience: 10 plus years Requirements: -Ideal candidates must have previous experience in Service Model design and implementation. -Broad experience in process alignment and transformation including Service Management (ITIL), Project Management (PMP or Prince2) and Service Integration and Management (SIAM) -Can demonstrate organisational transformation as a consultant -ITIL Expert certified with implementation and coaching experience -They will review existing organisational plans to design a new service operating model utilizing ITIL principles and ITSM best practice. This will include designing service management processes that support the new model, directing the shape of the quality of IT services being delivered. -Much of the work should be considered new build rather optimization -They will hold a senior advisory role within the team so need to able to organise and run seni… – Permanent – Full-time

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