Sr Customer Support Administrator – TASC Outsourcing

Job Listing No: 9740000

Sr Customer Support Administrator – TASC Outsourcing

-Manage large amounts of incoming calls
Generate sales leads
-Identify and assess customers’ needs to achieve satisfaction
-Build sustainable relationships and trust with customer accounts through open and interactive communication
-Provide accurate, valid and complete information by using the right methods/tools
-Meet personal/customer service team sales targets and call handling quotas
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
-Keep records of customer interactions, process customer accounts and file documents
-Follow communication procedures, guidelines and policies

-Take the extra mile to engage customers

Job Details

Posted Date:2019-05-23
Job Location:Dubai, United Arab Emirates
Job Role:Administration
Company Industry:Employment Placement Agencies/Recruiting

Preferred Candidate

Career Level:Mid Career

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