Sr. Systems Analyst – Commercial Bank of Dubai in Dubai
JOB PURPOSE (In one sentence why Job exists) • Analyze operating processes and other requirements and design IT systems to deliver process performance required by Bank users efficiently and economically while supervising the programming work for the systems undertaken by Level One Programmers 5 PRINCIPAL ACCOUNTABILITIES KEY PERFORMANCE INDICATORS Work Management 1. Analyse operating processes and design IT systems to deliver the process requirements, required by Bank Departments and Functions. 2. Document resultant programme specifications, agree these with Team Leader, test and evaluate and subsequently supervise programming work undertaken by Level One Programmers to ensure timely and accurate completion of the systems specification. 3. Develop and test more difficult and complex programmes to meet user requirements 4. Prepare task completion reports highlighting the completion of task according to the user requirements while adhering to the Bank’s policies, procedures, and internal guidelines to satisfy the internal reporting requirements. 5. Coordinate with Level One and Higher Levels to contribute to the development of new programmes, processes and procedures within the scope of responsibilities. 6. Assist in coaching Level One staff to carry out assigned tasks and also to enhance their knowledge based skills. 7. Develop own expertise continuously, optimising on-the-job and formal training opportunities to up- skill and realise potential to fulfil career development. Work Management • Achievement of contracted performance levels • General satisfaction levels of IT customers • Timely and accurate completion of programme and systems specifications • ‘On Target’ commissioning • Satisfactory implementation • Effectiveness of the programmes developed • Accurate / timely completion • Customer satisfaction • Quality of the reports • Adherence to policies and procedures • Contributions accepted and implemented • Staff response to coaching • Demonstrate skills improvement • Favorable assignment on completion of job rotation and training programs • Initiatives taken during on-the-job training
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