Support Specialist – Modo

Job Listing No: 9747940

Support Specialist – Modo

A Group of Companies based in Dubai is looking for an all-rounder Support Specialist, to provide user support with the company application and also assist System administrator with Infrastructure support. Required Skills, ERP / Business Application Implementation and Support ExperienceManage and resolve users problems and queriesLiaise with software suppliers on the support, development of system enhancements and for further user requirements. MS Office ProductsGood Knowledge of all products Oracle / SQL ServerAdministration skillsQuery skillsBackup of Databases Microsoft and Linux Server Operating SystemsServer administration skillsUser Administration Web ServerIISJava Analytic and Problem Solving SkillsSystematic problem solving skillsIssue prioritisation and timely resolutionTemporary and permanent resolution of issues Excellent communication skills both Oral and Written.Create new and extend existing software documentationCreate Application training material and provide user trainingProvide all user support activities d. Reporting to Management

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